At M/s DRS Lifecare Industries Private Limited, hereinafter referred as ("DRS Lifecare"), it's our passion to ensure our highest quality of our products and ensure satisfaction to you. However, at times even the best of our efforts doesn't meet your desired expectations. If for any reason you are not completely satisfied with the product, you may return it within 30 days from the date of invoice of the product which should be notified within one week from purchase by either calling us at +91 9910099818
Toll Free no :- 1800 419 4707 or email :- firstname.lastname@example.org
The refund policy is applicable only for products in saleable condition, and partially used products (not exceeding 30%) only if accompanied with an invoice. If at all a product is observed to have been intentionally damaged or misused the returns warranty stands void. It is obligatory upon our Independent Distributors and Customers to exercise the Product Return & Refund Policy in fairness.
1. If the product is in marketable* condition and is returned within 30 days of invoice date accompanied by the original invoice 5% of the amount will be deducted towards handling charges and rest of the amount as refund will be given.
2. If the product is in Unmarketable** condition and is returned within 30 days of invoice date refund value will be assessed by Returns Officer and appropriate value will be given.
* Marketable refers to products that are unopened and sealed.
** Unmarketable are products, which have been opened and seal broken.
If you need to exchange DRS Lifecare products you may need to have the original invoice. Thereafter, the Customer/Independent Distributor shall can exchange the products from the DRS Lifecare within 30 days from the date of invoice and must submit the following at the time of exchange and help us in our services:
Once we have received your product for return we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. In the event the return of a product is duly accepted by DRS Lifecare, the value of such product, will be calculated as per point no. 1 & 2 of Refund / Return Policy and will be refunded to Customer/Independent Distributor either to the bank account provided by the Customer/Independent Distributor for such refund, or to the payment instrument of the Independent Distributor from which payment was made. DRS Lifecare shall have the sole discretion to determine the mode of reversal from the above options. No cash refunds under any circumstances will be made.
You will be responsible for paying your own shipping cost for returning your items. Shipping costs are non-refundable. In some exceptional cases, if the cost of the shipping is paid by the DRS Lifecare the shipping cost of the return product will be deducted from the refund amount.
For cancellation of confirmed / placed order please contact us our
Helpline No:-9910099818 Or Toll Free No:- 180-419-4707
Or write to us at